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Shipping Rates and Policies


Domestic Shipping (includes United States and the U.S. Territories*)
• Next Day and Second Day Shipping
• Super Saver Shipping
• Back-ordered items/Special order items
• Additional Shipping Details


International Shipping
• Back-ordered items/Special order items
• What countries/regions do we ship to?


The collageena.com uses environmentally-safe packing material!

Domestic Shipping (includes United States and the U.S. Territories*)

Choose from our four great shipping options:
• Standard (2-6 Business days) $5.99
• Next Day (1 Business day) $15.99 (not available to Alaska, Hawaii, and the U.S. Territories*)
• Second Day (2 Business days) $11.99

*U.S. Territories include Puerto Rico, U.S. Virgin Islands, Guam, American Samoa, Palau, and the Northern Mariana Islands

Next Day and Second Day Shipping

• All USPS next-day orders will be delivered on the next business day. If an order is placed on Friday by 2:00 PM EST, the shipment should be received by the customer on Monday, pending credit card verification. Any order placed on a weekend will be shipped on the next business day. Business days are Monday through Friday.
• All USPS 2-day orders will be delivered in two business days. If an order is placed on Friday by 2:00 PM EST, the shipment should be received by the customer on Tuesday, pending credit card verification. Any order placed on a weekend will be shipped on Monday. Business days are Monday through Friday.


Back-ordered items/Special order items

• All available products will ship within 24-48 hours of the order being placed. When available, the back-ordered item(s) will ship, free of charge to the customer. Domestic backordered items are usually shipped within 3-7 business days. Special order items may take longer. Back-ordered/special order items are shipped Standard only.

Additional Shipping Details

• Orders to PO. Boxes, APO/FPO are sent via USPS only.
• We will notify you of any complications with your credit card.
• The Collageena.com strictly follows all national and international regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad.

International Shipping

• At this time, all international orders are shipped via USPS and take approximately 7-10 days for delivery.
• Rates vary based on total weight and final destination. Pricing does not include duties, insurance costs, or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed by the local Customs office.
• We will notify you of any complications with your credit card.
• The Collageena.com strictly follows all national and international regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad.
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